Fundamental Redesign of Enterprise Supply Chains

July – August 2020
© Focus; Celerity Supply Chain

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COVID-19 SAPICS and Supply Chain Management

March 2020
© This content is not written by Creamer Media, but is a supplied media statement.
Edited by: Creamer Media Reporter

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Engineering News, South Africa,  John Gattorna on redesigning supply chains to withstand disruptions like the coronavirus crisis

March 2020
© Engineering News

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Supply chain design with the marketplace in mind

This excerpt, taken from the new book Transforming Supply Chains: Realign your business to better serve customers in a disruptive world, provides two frameworks for designing your supply chains so that they are aligned with the markets that they serve.

February 2020
© CSCMP’s Supply Chain Quarterly

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Transformation is the key keyword for the world’s supply chain leaders

October 2019
© SCM+Logistik Magazine

Article writing in Danish see pages 11

Transformation is the key keyword for the world’s supply chain leaders. That is the conclusion at a series of “thought leadership” summits between supply chain directors from around the world.

Why is it that “transformation” is so prominent and how transformative you your supply chain? Two experts have written a book about it.

Read the full article

The vital importance of supply chains in our lives

December 2019
© 2019 DHL International GmbH. All rights reserved

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Designing and Managing Supply Chains, from ‘Outside-In’

October 2019
© 2019 The Future Factory

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The Future Factory®

Supply chain expert John Gattorna guest speaker at SCELP

January 2019

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The big issues facing supply chain executives in 2019 – A range of expert opinions

January 2019
© SCM+Logistik

By Poul Breil-Hansen

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CSCMP’s Supply Chain Quarterly

Consultant, academic, and author John Gattorna has been encouraging companies to rethink how they design their supply chains, so that they put the human at the center. The supply chain anthropologist

November 2018
© CSCMP’s Supply Chain Quarterly

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The future of Logistics: Finding better ways of getting products delivered challenges entrepreneurs and logisticians alike

November 2018
© Business Xpansion Journal

By David Hodes

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Dr John Gattorna receiving his 2018 Distinguished Service Award

October 2018

Dr John Gattorna receiving his 2018 Distinguished Service Award from Mary Long, at the 2018 CSCMP Edge Conference in Nashville

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Dr. John Gattorna to Receive CSCMP’s Distinguished Service Award 2018

July 2018
© Council of Supply Chain Management Professionals

Dr. John Gattorna, author, academic and principal of a Sydney-based specialist advisory business, Gattorna Alignment, will receive the Council of Supply Chain Management Professionals’ (CSCMP) 2018 Distinguished Service Award. He will be presented with the award during the Opening General Session at CSCMP’s Annual EDGE Conference in Nashville, Tennessee on October 1, 2018.

Read the full press release here


April 2018

Designing contemporary supply chains for faster clockspeeds to cope with the increasingly volatile operating environment

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‘Supply Chain 2020: Industry Insiders Share Perspectives on Successful Supply Chain Management in a Changing World’

August 2017
© Oracle,

Putting the People Back into Supply Chain Success. For firms facing an increasingly uncertain economic future, a shift to customer-centric supply chain models could offer a solid foundation for stability and growth.

Read the full article pages 10-11

‘It’s all about Customer segmentation’

November 2016
© Supply Chain Movement

By Martijn Lofvers

Successful companies such as Zara and Schneider Electric are organises from a customer segmentation perspective. Meanwhile many firms are caught up in short-term thinking because of their single, failing supply chain. These were the two key observations during the EMEA Supply Chain & Logistics Summit in Barcelona in June 2016.

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Automation Brings Manufacturing Back Home

April 2016
By Michael Belfiore, Automation World Contributing Writer

New technologies are driving the return of manufacturing to the U.S. Though automation can reduce or eliminate certain types of factory jobs, it’s essential to make reshoring cost-effective.

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View digital edition

Five essential ingredients to making supply chains effective

March 2016
© Toll Global Forwarding

We have come a long way in the last 25 years, but fully understanding how to make our enterprise supply chains more effective, and successfully executing to plan, is still a long way off. In many ways the explosion of ERP system installations in the lead-up to Y2K era was a false dawn. Billions was spent, but the return can now be classified as ‘limited’. In the meantime, operating environments for global and domestic enterprises have become increasingly complex and difficult to manage, and the antidotes to this condition are hard to find.

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Behavioral Supply Chains

November 2015
© Supply Chain Management Professional SCMPro
By Tony Greenway

Guru Speak – Dr John Gattorna examines the influence of consumer behavior on supply chains, arguing that adequate responses to the wide array of challenges facing supply chains must take account of the particularities of human behavior. Gattorna spells out a range of observed patterns of consumer behavior. These include the existence of a finite number of consumer behavior patterns in any given market, the fact that the dominant behavior pattern can change temporarily in response to external pressures, more permanent changes in consumer behavior are internal to the consumer, and more than one kind of customer behavior can be observed within single corporate structures. All these observations clearly carry implications for supply chain configurations. Gattorna goes on to say…

Joining the Dots

November 2015
© DHL, Delivered, The Global Logistics Magazine
By Tony Greenway

Dr John Gattorna, one of the world‘s foremost supply chain experts and thought leaders, is passionate about his work. In fact, he admits, he borders on the obsessive. “My wife thinks that I spend too much time thinking about supply chains,” he says. “But they pervade all our lives and everyone is affected by them. And that’s what I find so fascinating.”

Read the full article

SCM & Logistics (article in Danish)

October 2015
© SCM & Logistics

Ny bog argumenterer for, at SCM skal tage både de hårde og de bløde aspekter seriøst. Og så skal kæden tænkes udefra og ind I stedet for indefra og ud. Når det sker, bliver supply chain development ifølge John Gattorna rendyrket business transformation, der kan skabe konkurrencemæssige kvantespring.

A new book argues that supply chain management should consider both the hard and the soft aspects. And that you need to start thinking the chain outside-in rather than inside-out. When this happens supply chain development will according to author John Gattorna turn into a business transformation creating competetive quantum leaps.

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Academic supply chain thought

Supply Chain Movement Q3, 2015 article ( pps. 40-44)
By Martijn Lofvers

Supply Chain Magazine

Dance With The Customers

July 2015
By Aanand Pandey, Publisher, ASCW

“Last week we got the chance to speak with Dr John Gattorna…
We spoke about his career, the evolution of global and Indian supply chains, and his latest book, ‘Dynamic Supply Chains: how to design, build and manage people-centric value networks, 3rd Edition’ which will be officially launched during the upcoming ‘2015 Global Supply Chain Thought Leadership Summit’ to be held in Athens, Greece on 29-30 September.”

Read the full article

Supply-Chain Alignment: Finding Meaning in a Buzzword

July 2015
By Robert J. Bowman

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Global Value Chains in a Changing World

Edited by Deborah K. Elms and Patrick Low (Read Chapter 9 by Dr John Gattorna)

Global value chains are a major driving force of globalization. This volume is the product of a dialogue with policy makers in the Asian region, where economists, political scientists, management specialists, development thinkers and business executives joined together in an exploration of the multiple dimensions of supply chains: what drives them, how they operate, how they adapt in a rapidly changing world, and what they mean for development and for policy.

copyright © Fung Global Institute, Nanyang Technological University and the World Trade Organization, 201

Read Chapter

SmartProcurement Review

Review 2013

Read interview


July-August 2013

Read profile on page 56

Read profile

Supply Chain Review’s 2013 Top 50 Supply Chains

Magazine: supply Chain Review

Date: April 2013

Read review by Anna Game-Lopata

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An interview with John Gattorna by EuroLogistics Magazine

Link to interview / Grudzień 2012 – Styczeń 2013 nr 6/2012 (73)

CIPSA MD attends 2012 Global SC Business Summit


Date: July 2012

Visionary of the Year

Supply Chain Asia

Date: Jan/Feb 2012

Read article (PDF, 69 KB)

Change in Motion

Australian Supply Chains

Date: 2011

Read the Article (PDF, 171 KB)

Magazine: Logística integral

Logística integral

Date: Jan-Feb 2012

Co-authored by John Gattorna and Xavier Farres
View February article
View April article

Book: Supply Chain Innovation for Competing in Highly Dynamic Markets: Challenges and Solutions

Business Science Reference

Date: 2012

Fix your supply chains and you fix the company (and the economy)

DILF Orientering

Date: October 2011 Nr. 5

Read the article (PDF 292KB)

Building supply chains that resolve complexity and satisfy customers in an increasingly volatile world

DILF Orientering

Date: August 2011 Nr. 4

Read the article (PDF 1.2MB)

A Word About Dynamic Supply Chains: Delivering value through people

The European Business Review

Date: July – August, 2011

Wake-up call

Supply Chain Asia

Date: Aug 2011

Dynamic Supply Chains: Delivering Value through People

Logistics News Review

Date: Feb Mar 2011

Read full article (Page 1Page 2)

Building supply chains that resolve complexity and satisfy customers in an increasingly volatile world

DILF Orientering

Date: June 2011

Supply Chain Innovation for Competing in Highly Dynamic Markets: Challenges and Solutions

Date: 06 Feb 2011

Contributed to by John Gattorna, Please see Chapter 2

DHL Technology Sector News Update

DHL Technology Sector News Update

Date: Issue 1, 2011

Supply Chain Alignment in a Dynamic Marketplace
Interview with John Gattorna (Page 6)
Download PDF

Top 50 Supply Chain Report Feature

by DB Schenker

Date: April 2011

Dell’s Supply Chain Transformation

by Supply Chain Asia

Date: January / February 2011

Relationship-Driven Supply Chains

Supply Chain 50

Date: October 2010

Focus On Supply Chains Through A New Lens

Date: 10 November 2010

by Dr John Gattorna

Read the full article

Getting above the clouds


Date: 2010

The role of technology in supply chain development and transformation is approaching a new dawn as new systems such as cloud computing are increasingly looked to by organizations to support their supply chain processes, according to the head of Accenture’s global supply chain practice.

“My feeling is that we’re going to see technology emerging again in a much more sustainable way than we have in the past and lead elements of supply chain development,” said Mark Pearson, Global Managing Director of Supply Chain Management with Accenture.

“We have been very quiet on the technology side in the past ten years. Now you have some very interesting developments emerging around SaaS and Cloud. We’re seeing companies – particularly in the transportation and warehousing space – increasingly looking to systems like Cloud to source processes.”

Yet before looking for advanced technology solutions, organizations need to make sure they have the basics in place and running smoothly, said Pearson.

“You need the base capabilities around data integrity and basic functions to process orders and so on. If the base isn’t right, then there isn’t much point talking about application of smart technology.”

Going forward, developments in supply chain technology would centre on three primary areas: end-to-end visibility and collaboration, data analytics, and process capability through Cloud-type systems, Pearson told delegates at a supply chain summit at Macquarie University in Sydney.

“We’re seeing organizations using new advanced technologies for visibility and collaboration to look outside the organization to customers and their customers’ customers for clearer pictures of demand and then taking that information back through to suppliers.

“Then we’re seeing technologies that allow organizations to react and respond in a very quick way to the information they have. Tied to that is a major focus at the moment on supply chain analytics — building analytic capability on top of core backbone data systems to provide information that their people can really use.”

Recent research from the global management consulting company found seven core characteristics among companies that achieve high performance in their supply chains. One of those was having a supply chain strategy that is set up to support the overall business strategy of an organization in a very aligned manner. Another was an ‘outstanding ability to execute’, a key part of which is deploying the right technology.

Turloch Mooney

Boards and leadership riddled with fundamental problems

Supply Chain Asia

Date: May/June 2010

by Turloch Mooney

Read the full article

Recession teaches harsh lesson in human behavior

Supply Chain Asia

Date: May/June 2010

by Turloch Mooney

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Realigning Service Operations Strategy at DHL Express

Interfaces 2010; 40 175-183

Date: 2010

It’s People That Power Enterprise Supply Chains; But Where are the HRM Professionals?

Published at SupplyChain Digest

Date: 2007

The solutions for the country (Argentina) come from Asia

Paper: Comercio Exterior (Spanish)

Date: April 2010

Read article in Spanish

Interview in La Nacion

10 years in the evolution of the 4PL Business Model

Magazine: Enfasis Logistica (Spanish)

Date: March 2010

Read article in Spanish


Review of The Supply Chain Business Summit 2010

Paper: The Australian Finanical Review

Date: 9 March 2010

Read review by Peter Roberts

Financial Review – Its time to get on track

Review of Dynamic Supply Chain Alignment

Magazine: International Journal of Logistics: Research and Applications.

Date: February 2010

Read review by Edward Sweeney and Daniel Park

International Journal of Logistics

Review of Dynamic Supply Chain Alignment

Website: Supply Chain Movement

Date: January 2010

By: Martijn Lofvers (The Netherlands )

Read the blog on the Supply Chain Movement website

Supply Chain Movement

Review of Dynamic Supply Chain Alignment

Magazine: Supply Chain Management (Danish)

Date: February 2010

Supply Chain Management

Magazine: Media Planet (Finnish)

Date: February 2010

Read article in Finnish on Dr John Gattorna

Supply Chain Mgmt. – Media Planet in Finnish

Review of Dynamic Supply Chain Alignment

Magazine: MHD Supply Chain Sollutions

Date: January/Feburary 2010

Review of Dynamic Supply Chain Alignment

Magazine: Logistics & Supply Chain News

Date: November/December 2009

Review of Dynamic Supply Chain Alignment

Magazine: Logistics Association of Australia

Date: November 2009

Read review by Jo Buchanan

Book Club Convenor

Logistics Association of Australia Book Club Review

Review of Dynamic Supply Chain Alignment

Magazine: BOSS

Date: November 2009

Read review by Mike Hanley

BOSS Magazine review

The Key to Successful Innovation in Enterprise Supply Chains

Magazine: Supply Chain Asia Magazine

Date: November/December 2009

Read article by Dr John Gattorna

SC Strategy Innovation 2


Review of Dynamic Supply Chain Alignment

Magazine: Supply Chain Perspectives

Date: Vol 10 Issue 2 2009

Read review by Edward Sweeney and Dan Park

Review by Edward Sweeney & Dan Park

The importance of supply chain research to Industry and Society

Magazine: Supply Chain Asia Magazine

Date: September/October 2009

Read article by Dr John Gattorna

Link to Article in SCA Magazine pp 52-54

Philosophy or function?

Magazine: Today Logistics & Supply Chain Magazine

Date: Agosto, 2009

Read article (in Portuguese) by Dr Carlos Bremer
Link to Carlos Bremer interview about S & OP

Read article ( in English ) by Dr John Gattorna
Link to Today Logistics & Supply Chain Magazine August 09

Review of Dynamic Supply Chain Alignment

Magazine: Supply Chain Asia Magazine

Date: July / August 2009

Read review of Dynamic Supply Chain Alignment

Link to review of Dynamic Supply Chain Alignment pp 60-61

Living Supply Chains 2-day Master Class


Date: 30 May, 2009

Fix your Supply Chains and you Fix the Company (and the Economy)

Magazine: Supply Chain Asia Magazine

Date: May/June, 2009

Read article by Dr John Gattorna

Link to Article in SCA Magazine pp 24-25

Fix your supply chains and you fix the company (and the economy)

Magazine: Supply Chain Magazine- Greece

Date: Issue 22, April/May 2009

Fully Integrating the Procurement function into the Supply Chain – the next big opportunity

Magazine: Supply Chain Asia Magazine

Date: March/April, 2009

Read article by Dr John Gattorna

Link to Article in SCA Magazine pp 37-39

Living Supply Chains

Kasteel Heeswijk, The Netherlands

Date: December 2008

Executive Lecture & Dinner for Top Logistics and Supply Chain Professionals

Kasteel Heeswijk, The Netherlands

YouTube: Living Supply Chain 04-12-2008 met John Gattorna

Supply Chain Organisation Design – The Secret Sauce of Peak Performance

Magazine: Supply Chain Asia Magazine

Date: January/February, 2009

Read article by Dr John Gattorna pps 15-20

Link to Article in SCA Magazine

Sådan går det med SCM 2009

Magazine: Supply Chain Magasnet, #12, pps. 11

Date: December, 2008.

Read article in Danish by Dr John Gattorna

Link to Supply Chain Magsnet

Read English translation

Link to English translation

2nd Express Logistics & Supply Chain Conclave 2008

Magazine: Daily Shipping Times

Date: 20 September 2008

The Triple-A Supply Chain Revisited

Magazine: Supply Chain Asia Magazine

Date: November/December 2008

Read article by Dr John Gattorna pps 38-41

Link to Article in SCA Magazine

Moving with the times

Magazine: RNME

Date: October 2008

Arshiya Middle East recently hosted a seminar at which John Gattorna discussed the benefits of Supply Chain Alignment and 4PL.

Read article by Ian Bessant and Flemming Jensen

Link to Article “Moving with the times”

Asia Pacific Supply Chains 2020

Magazine: Supply Chain Asia Magazine

Date: July/August 2008

Read article by Dr John Gattorna pps 07-18

Link to Article in SCA Magazine

Lean Supply Chain configurations work, but only in appropriate market conditions pps 18,19

Key to Success in Contemporary Supply Chains

Magazine: Procurement Professional

Date: August/September 2008

Read article written by Dr John Gattorna

Link to Article in Procurement Professional Magazine

Out with ‘Balanced’ Scorecards in Supply Chains, and in with ‘Biased’ KPIs

Magazine: Supply Chain Asia Magazine

Date: May/June 2008

Read article written by Dr John Gattorna pps 20-21

Link to Article in SCA Magazine

Collaboration in supply chains – the myth and the reality

Magazine: Supply Chain Asia Magazine

Date: March/April 2008

Read article written by Dr John Gattorna pps 16-17

Link to Article in SCA Magazine

5th year anniversary “Administración de la cadena de suministros” ‘Supply Chain’

Magazine: La Republica

Date: Febrero de 2008

Link to Magazine La Cadena

Read interview of Dr John Gattorna in page 4 & 10

Technology – always great to have, but lets keep it in perspective

Magazine: Supply Chain Asia Magazine

Date: January/February 2008

Read article written by Dr John Gattorna

Read the full article

Harnessing people power key to supply chain success: Gattorna


Date: Friday 13 July, 2007

“Collaboration” er ikke sa stort, som vi forst troede…

Magazine: Logistik Horisont

Date: June 2007 Nr. 6

Expert Insight: Living Supply Chains

Magazine: Supply Chain Digest

Date: 8 May 2007

Supply Chain Collaboration: How Far Do You Go?

Read the full article


Integrating Supply Chain Post M&A: Taming the beast

Web site: CIO Talk Radio

Date: 4 May 2007

While Post M&A IT integration is tedious, an even more challenging task is Supply Chain integration. What makes it so formidable is the need for a very high level of human intervention and the usually large disparity in the related systems, technologies, and processes. So, how can we ensure the success of such an undertaking?

Mp3 (12.89MB) or visit the site

A marvel of the modern age

Newspaper: Sydney Morning Herald – Graeme Philipson

Date: April 2007

Read the article (pdf 66KB)

Raised Voices or Raising Voices? Taking Business at its Word in the New VU

Paper: presented by Elizabeth Harman to the Australian Financial Review Higher Education Summit, Melbourne

Date: 4 April 2007

Australian universities are planning their futures in a global context. The global challenge of today is not technology, but how we live and work together as people. One of the people elements of the challenge is how the world and individual countries manage the relationship between education and the workforce, with all the attendant implications for economic, social and personal well-being. There is a severe demographic imbalance between countries with a disproportionately younger population, hungry for education and prosperity and those that are developed, ageing and hungry for educated younger workers to help maintain their prosperity. Australia is in the second category. China is in a group of its own having limited the size of its younger cohort, while still developing as a nation.

Read the article (pdf 306KB)

Lean Supply Chains virker ikke for alle – i alle situationer

Magazine: Logistik Horisont

Date: April 2007 Nr. 4

Menneskelig adfærd driver forsyningskæden

Magazine: Logistik Horisont

Date: April 2007 Nr. 4

Historien om hvordan 3PL-branchen kan forbedre sin rolle’

Magazine: Logistik Horisont

Date: Marts 2007 Nr. 3

Administración de la cadena de suministros ‘Supply Chain’

Magazine: La Republica

Date: Febrero de 2007

Supply Chain Asia

Date: January/February 2007

With Dr Gattorna’s permission, we will be doing a 10-series review of his book’ Living Supply Chains’ for our subscribers. Dr Gattorna’s book is available in most major bookstores in Asia and also online from

Online Newsletter, Issue 50, 26 January, 2007

CUSTOMER CONVERSATIONS: All pathways lead to customers

(Adapted from Living Supply Chains by Dr John Gattorna)

We have all been seeking the holy grail of improved operational and financial performance. The problem is we have been looking at all the wrong places. The secret to designing a superior supply chain is to start by re-segmenting customers along buying behavior lines and then reverse engineering from there.

We need to shape specific value propositions and underpin these with appropriate organization structures, processes, technology and other building blocks. Consider the supply chains that exist in your industry today.

How difficult would it be to shift towards using multiple supply chains to serve your different customer segments? And how effective? Where would you start?

The good news is that the idea of aligning supply chains with customers, suppliers and third party logistics providers is intuitively attractive and catching on fast. But no one has joined all the dots and fully understands what is involved in engineering an aligned supply chain. We are at best in a world of observation and anecdotes, and still some way from a comprehensive theory to guide us into the future.

Supply Chain Asia

Online Newsletter, Issue 52, 9th February 2007

Implementing a multiple supply chain alignment strategy – Working with people to deliver the required responsiveness

(Adapted from Living Supply Chains by Dr John Gattorna)

Cultural mapping is a way of profiling an enterprise in quantitative terms – it makes visible that which is invisible. In developing an organizational cultural map, a possible can determine the generic enterprise sub-cultures that its people fall into – Group, Entrepreneurial, Hierarchical and Rational.

The subcultures present in an enterprise are the collective set of values and beliefs held by staff and management – and they influence the thinking and action of the organization. It is the underlying culture values which determine what get done in organizations – not what you write down in business plans.

Change management initiatives can be carried out with more precision and with greater probability of success once an organization can correctly map it current, ideal and preferred cultures. The leadership group in an enterprise must take responsibility for shaping the various subcultures necessary to underpin and drive proposed strategies into the marketplace – there is no escaping this responsibility.

Leading Vision

Magazine: Logistics

Date: December 2006

Top Australian supply chains are supporting both cost reduction and profitable growth…

Read the full article (pdf 1.3MB)

CIO Live Podcast #41: John Gattorna Part Two

Web site: CIO Live

Date: 17 November 2006

In this podcast, the second of two parts, supply chain expert and author of Living Supply Chains, John Gattorna, discusses where organisations are wasting time and effort on the supply chain. Gattorna also gives some examples of supply chain models that are best suited to RFID.

Mp3 (7.52MB) or Windows Media (2.86MB)

CIO Live Podcast #40: John Gattorna Part One

Web site: CIO Live

Date: 14 November 2006

In this podcast, the first of two parts, supply chain expert and author of Living Supply Chains, John Gattorna, discusses how supply chain efficiencies may not be delivering the long term cost savings as predicted. Gattorna says over simplification of the supply chain may eventually stifle some business opportunities.

Mp3 (10.91MB) or Windows Media (4.16MB)

Stop wasting time with Supply Chain Collaboration that just won’t work

Magazine: Supply Chain Digest

Date: 17 November 2006

Is supply chain collaboration a waste of time? No… and yes.

Read the full article (pdf 65KB)

Logistik Horisont No 12, 2006, pps. 12-19

Magazine: Logistik Horisont

Date: 2006

Two articles in Danish by Poul Breil-Hanson on John Gattorna’s two presentations at CSCMP 2006, San Antoni

Read the full Danish article (pdf 169KB)

2006 CSCMP Annual Conference Seminar: John Gattorna

Web site:

Date: 16 October 2006

Dr. John Gattorna, talks about his new book, Living Supply Chains, and how people are the most important component to any successful global supply chain.

Mp3 (3.57MB – 31mins)

Serving the Customer

Magazine: World Business

Date: 10 October 2006

Corporates must learn how to respond to market demands by dynamic alignment of their supply chain. An article by John Gattorna.

Read the full article (pdf 1.4MB)

Sales and Distribution in China

Blog: China Supply Chain and Logistics Strategy

Date: November 1, 2006

Does the uniqueness of Chinese culture and society imply that buyer behaviors are also very different from the rest of the world? How does buyer behavior in China influence the design of demand driven supply chains?

Read the blog entry

News & Views

Magazine: Supply Chain Digest

Date: October 20, 2006

Why Waste Time Collaborating with Those Who Don’t Want to Collaborate? Dan Gilmore, Editor of Supply Chain Digest reviews Dr. John Gattorna’s CSCMP presentation.

Read the full article

Slave to the supply chain

Magazine: BRW

Date: October 2006

Conflicting supply chain models are exerting an undue influence on some business sectors. From BRW’s Leadership section – 5 October 2006.

Read the full article (pdf 1MB)

Dynamic Alignment: Linking customer expectations to enterprise operations

Magazine: Business Quality Review

Date: September 2006

Is there a reason for the supply chains of so many businesses not working well? Some companies seem to get their products to customers with glorious ease. Too many others, meanwhile, get caught up in squeezing the costs out of their supply chains …

Read the full article (pdf 68KB)

Supply Chains Are the Business

Magazine: Supply Chain Management Review

Date: September 2006

Your business is not static, and neither should your supply chain be. Instead you need a supply chain that can respond dynamically to your customers’ and consumers’ constantly changing wants and needs. This requires making sure that your strategy, culture, and leadership style align with your marketplace. This article is excerpted from John Gattorna’s new book, Living Supply Chains.

Read the full article (pdf 398KB)

Give complexity a simple structure

Magazine: Network Magazine

Date: September 2006

Supply chains took a giant step forward with the dawn of the Internet era in the early 1990s, but technology alone is not enough. Something else is needed, and a new more enlightened approach is essential.

Adapted from the magazine article: Deutsche Post World Net , Network Magazine – Issue 8, September 2006 (Pages 66-67)

Read the full article (pdf 93KB)

Chain Reaction – Wither goeth the collaborative supply chain?

Magazine: CIO

Date: August 2006

Since May 2006, CIO Magazine have featured a CIO Retrospectives section – where CIO writers revisit events, issues and technologies that the magazine addressed in the past.

In the CIO August 2006 page 98 “Chain Reaction – Wither goeth the collaborative supply chain?” by Sue Bushell – this article examines the impact that re-engineered global supply chains have had in Australia – with reference to SMART 2001 & John Gattorna when he was at Accenture. You may find this an interesting read…

Read the full article

Leap of Faith

Magazine: Logistics Issue 11

Date: February 2006

The original 4PL concept would require a radical change in the way businesses operate on an on-going basis, reports Anna Game-Lopata …

Read the full article

People Power

Magazine: Lloyd’s FTB Asia, pgs 14-15

Date: January/February 2006

By Dr. Gattorna’s count, the design and operation of modern supply chains is 45% human behaviour, 45% systems technology and 10% infrastructure…

Read the full article (pdf 336KB)

Dedicated Follower of Fashion

Magazine: Logistics Issue 09, pg 12

Date: December 2005

DHL has identified the fashion industry as a key growth area in Australia and Asia, and is pushing to gain a foothold in the field, reports Derek Parker. As part of its strategy, DHL officially sponsored the inaugural Asia Pacific Fashion Forum, held in Melbourne in October.

Where are the Pioneers?

Magazine: Logistics – The Strategic Resource for Australian Supply Chain Professionals

Date: April 2005

‘Cringe factor’, ‘black holes in supply’ – Australia is well-known for its pioneering spirit but has this been lost along the supply chain?

Read the full article (pdf 498KB)

Study into Australian logistics industry

University of Wollongong – Media Release

Date: May 2004